Level : Junior
Job Description
Job summary:
- The IT Business Analyst is responsible for implementing and continuously improving business processes and performance for projects and platforms as assigned.
- Proactively work with stakeholders to define, analyze, and document requirements for enhancements as well as identify opportunities for new/improved processes.
- Become a trusted partner in the relationships with internal clients.
- Depending on the scope assume project management and business analyst roles on project engagements as needed, as agreed upon with the IT Team Leader .
- Manages or participates in multiple projects at one time. Shows leadership in ensuring alignment of business processes and technology.
Core Responsibilities:
- Report directly to the supervisor(s) and project manager if required.
- Responsible for closely working with client/product owner to clear up the business requirement;
- Analyze and provide a solution.
- Advise the client if requirements don’t make sense, and provide suggestions and short-term/long-term solutions.
- Design the application mock-up/wireframe.
- Conduct a meeting with business analysts and users to clarify requirements.
- Be in charge of writing documents on user requirement specifications, functional specifications, etc.
- Define the quality attributes, external interfaces, constraints, and other non-functional requirements.
- Participate in peer reviews of work products derived from requirements specifications to ensure the requirements are correctly understood.
- Serve as an internal point of contact for the development team whenever requirements need to be clarified.
- Working closely with the IT development team and third parties to design, validate, and manage the implementation solutions to requirements.
- Support in testing, and verifying bugs/issues with Customers.
- Provide guidance and training services for employees to use the new application.
Job Requirement
- At least from 2 years to 4 years of experience in the IT Business Analyst role.
- Proficient in English communication and writing skills.
- Bachelor of IT software or Information Systems or Business.
- Work on at least one project in full SDLC (Software Development Life Cycle).
- Have profound knowledge of the software development process, especially software requirement analysis.
- Have experience working with some databases (SQL/ MySQL/ Oracle), basic queries, database concepts, data modeling, etc).
- Good skills at using tools such as Draw .io, Visio, Balsamiq, and Figma for business drawing, flows, diagrams, creating mockups, etc.
- Gain experience in UML design
- Have basic knowledge of UI/UX.
- Proficient in using Word, Excel, and PowerPoint.
- Good organizational and analytical skills.
- Good presentation and client relationship skills.
Why Join Us
- Attractive salary commensurate with your expected salary and working experience.
- Full pay during the probation period.
- Total contribution to social insurance is based on a full-based salary .
- 13th-month salary.
- 14 days of annual leave.
- Annual company bonus based on your performance.
- Annual health check-ups.
- Monthly stimulating parties.
- Quarterly team outing budget.
- Yearly company trip.
- Employee gifts for special occasions such as celebrations and birthdays.
- Premium healthcare (PTI).
- Have opportunities to work onsite in Singapore.
Working Time
Ho Chi Minh office
From Monday to Friday (08:30 AM – 05:30 PM)
Can Tho office
From Monday to Friday (08:00 AM – 05:00 PM)