Level : Junior
Job Description

Job summary:

  • The IT Business Analyst is responsible for implementing and continuously improving business processes and performance for projects and platforms as assigned.
  • Proactively work with stakeholders to define, analyze, and document requirements for enhancements as well as identify opportunities for new/improved processes.
  • Become a trusted partner in the relationships with internal clients.
  • Depending on the scope assume project management and business analyst roles on project engagements as needed, as agreed upon with the IT Team Leader .
  • Manages or participates in multiple projects at one time. Shows leadership in ensuring alignment of business processes and technology.

Core Responsibilities:

  • Report directly to the supervisor(s) and project manager if required.
  • Responsible for closely working with client/product owner to clear up the business requirement;
  • Analyze and provide a solution.
  • Advise the client if requirements don’t make sense, and provide suggestions and short-term/long-term solutions.
  • Design the application mock-up/wireframe.
  • Conduct a meeting with business analysts and users to clarify requirements.
  • Be in charge of writing documents on user requirement specifications, functional specifications, etc.
  • Define the quality attributes, external interfaces, constraints, and other non-functional requirements.
  • Participate in peer reviews of work products derived from requirements specifications to ensure the requirements are correctly understood.
  • Serve as an internal point of contact for the development team whenever requirements need to be clarified.
  • Working closely with the IT development team and third parties to design, validate, and manage the implementation solutions to requirements.
  • Support in testing, and verifying bugs/issues with Customers.
  • Provide guidance and training services for employees to use the new application.
Job Requirement
  • At least from 2 years to 4 years of experience in the IT Business Analyst role.
  • Proficient in English communication and writing skills.
  • Bachelor of IT software or Information Systems or Business.
  • Work on at least one project in full SDLC (Software Development Life Cycle).
  • Have profound knowledge of the software development process, especially software requirement analysis.
  • Have experience working with some databases (SQL/ MySQL/ Oracle), basic queries, database concepts, data modeling, etc).
  • Good skills at using tools such as Draw .io, Visio, Balsamiq, and Figma for business drawing, flows, diagrams, creating mockups, etc.
  • Gain experience in UML design
  • Have basic knowledge of UI/UX.
  • Proficient in using Word, Excel, and PowerPoint.
  • Good organizational and analytical skills.
  • Good presentation and client relationship skills.

Why Join Us
  • Attractive salary commensurate with your expected salary and working experience.
  •  Full pay during the probation period.
  • Total contribution to social insurance is based on a full-based salary .
  • 13th-month salary.
  • 14 days of annual leave.
  • Annual company bonus based on your performance.
  • Annual health check-ups.
  • Monthly stimulating parties.
  • Quarterly team outing budget.
  • Yearly company trip.
  • Employee gifts for special occasions such as celebrations and birthdays.
  • Premium healthcare (PTI).
  • Have opportunities to work onsite in Singapore.
Working Time

Ho Chi Minh office

From Monday to Friday (08:30 AM – 05:30 PM)

Can Tho office

From Monday to Friday (08:00 AM – 05:00 PM)