Business Analyst

I. Job Description

• Job summary:
  • The IT Business Analyst is responsible for implementing and continuously improving
    business processes and performance for projects and platforms as assigned.
  • Proactively work with stakeholders to define, analyze, and document requirements for
    enhancements as well as identify opportunities for new/improved processes.
  • Become a trusted partner in the relationships with internal clients.
  • Depending on the scope can assume project management and business analyst roles on
    project engagements as needed, as agreed upon with IT Team Leader.
  • Manages or participates in multiple projects at one time. Shows leadership in ensuring
    alignment of business processes and technology.
• Core Responsibilities:
  • Report directly to the supervisor(s) and project manager if required.
  • Responsible for closely working with client/product owner to clear up the business
    requirement;
  • Analyze and provide a solution.
  • Advise client if requirements don’t make sense, provide suggestions and
    short-term/long-term solutions.
  • Design the application mock-up/wireframe.
  • Conduct a meeting with business analysts and users to clarify requirements.
  • Be in charge of documents writing of User Requirement Specification, Functional
    Specification, etc.
  • Define the quality attributes, external interfaces, constraints, and other non-functional
    requirements.
  • Participate in peer reviews of work products derived from requirements specifications
    to ensure that the requirements are understood correctly.
  • Serve as an internal point of contact for the development team whenever requirements
    need to be clarified.
  • Working closely with the IT development team and third parties to design, validate, and
    manage the implementation solutions to requirements.
  • Support in testing, and verifying bugs/issues with Customers.
  • Provide guidance and training services for employees to use the new application.

II. Job Requirement

• At least 2 years of experience in the IT Business Analyst role.
• Bachelor of IT software or Information Systems or Business.
• Work in full SDLC (Software Development Life Cycle) on at least 1 or 2 projects.
• Have profound knowledge of the software development process, especially software
  requirement analysis.
• Have experience working with some databases (SQL/ MySQL/ Oracle), basic queries,
  database concepts, data modeling, etc).
• Gain experience in UML design
• Have basic knowledge of UI/UX.
• Proficient in English communication and writing skills.
• Proficient in using Word, Excel, and PowerPoint.
• Good organizational and analytical skills.
• Good presentation and client relationship skills.

NICE TO HAVE 

• JIRA uses experience and an Agile mindset.
• Good skills at using tools such as Draw.io, Visio, Balsamiq, and Figma for business drawing,
  flows, diagrams, creating mockups, etc.
• Fundamental Business Analysis (BAC) is a plus.
• Experience in Web Services (Postman, Swagger) would be an advantage.

III. Why Join Us

• Attractive salaries commensurate with your expected salary and working experience.
• Develop your career and access new IT technologies.
• Full salary during the probation period.
• Total contribution to social insurance.
• 13th-month salary and company bonus.
• 14 days of annual leave.
• Annual health check-ups per year.
• Premium health insurance (PTI).
• Employee gifts for the holidays such as birthdays, and celebrations.
• Company trips per year.
• Team-building activities and parties per month.
• Be supported and work with experienced and friendly members.